§ 98-3. Reconnection and service transfer charges.  


Latest version.
  • A reconnection charge will be assessed in instances where shutoff has been required due to nonpayment. In addition, a transfer charge will be assessed in instances where utility services are requested to be transferred from one address to another, or from one customer to another. Such charges will be in accordance with the following schedule:

    (1)

    In the event utility services are disconnected to any customer for nonpayment therefor, the customer must pay the city all arrears accrued to have the utility services reconnected by the city and a reconnection fee of $50.00 will be collected to cover costs of service calls and recordkeeping.

    (2)

    All utility services transferred to another customer or reconnected after being disconnected for other than nonpayment shall have a fee of $25.00 collected to cover costs of reading or reconnecting meter and recordkeeping.

    (3)

    All utility service reconnections and transfers shall be handled between the hours of 7:00 a.m. and 10:00 p.m. Monday through Friday, excluding holidays unless otherwise authorized by the city administrator or electric director. A charge of $100.00 will be assessed for all reconnects for nonpayment on weekends and after 5:00 p.m. on weekdays.

    (4)

    The board of directors of the City of Siloam Springs, Arkansas, waives the requirement of electric reconnection and transfer fees for any agency of the State of Arkansas.

    (5)

    Utility accounts that have security deposits that are unclaimed after service has been disconnected for 60 days shall be charged a monthly service charge of $6.50. When the account balance reaches zero, the account shall be closed.

(Code 1978, § 10.12.08; Ord. No. 91-36, 12-17-1992; Ord. No. 98-07, § 2, 3-17-1998; Ord. No. 18-06, § 2, 4-17-2018)

Editor's note

Ord. No. 18-06, § 2, adopted April 17, 2018, changed the title of § 98-3 from "Reconnection charge" to read as herein set out.